Description
The E-Commerce Website Maintenance and Update Service offered to our customers who have their e-commerce websites built through our company is a 1-year support and maintenance service provided to ensure your website runs smoothly, securely, and up-to-date.
Under this service, your site's technical infrastructure is regularly checked, necessary updates are made, and any potential issues are addressed quickly. The goal is to maintain the performance of your e-commerce site and ensure business continuity.
Service Duration
- 1 Year (12 Months)
What You Get with This Service
- Technical support and consulting
- Daily website backup
- System and infrastructure checks
- Appearance, plugin, and security updates
- Resolution of minor technical issues
- Performance and compatibility checks
Frequently Asked Questions
Who is this service available for?
This service is only available for customers who have their e-commerce site built by our company.
Does it include new features or development?
No. This service covers maintenance, updates, and technical support. New features are considered as additional services.
What happens when the support period expires?
The service can be renewed after 1 year. If not renewed, the maintenance and support service ends.
Can I get support if I have an urgent issue?
Yes. Support is provided for technical issues throughout the service period. Support is available via phone, WhatsApp, or email.